I want to get promoted
Know what to demonstrate, shape your leadership story, and walk into the interview with evidence—not potential alone.
Waitlist · Product validation
Promotion does not
come with a manual.
This one does.
Supervisor Ready will be the practical system to prepare for promotion and lead your first 30 days in a contact center without improvising.
Agent → ManagerPROSCISix Sigma Green Belt
For high-potential agents and supervisors in their first 18 months.
Signal / 01
I am not launching another long course.
I am testing demand for a working system you can open on Monday and use on the floor.
Two moments. One leap.
TodayTop agent
The leapPromotion
Days 01–30New supervisor
The outcomeLeader with a system
I just got promoted
Structure your first month, lead former peers, and handle difficult conversations with better judgment.
What I am designing
Less theory. More Monday at 8:00 a.m.
Toolkit preview
A working system, not a content library
Supervisor Ready / v0.1
30-day route
Week 01
Build authority without performing it
Conversation lab
KPI view
AI rehearsal
30-day route
One clear weekly priority so your day is not consumed by firefighting.
Real scripts
Feedback, coaching, boundaries, and conversations with former peers.
KPIs without fog
A practical read of QA, CSAT, AHT, adherence, and productivity.
AI practice
Role plays and prompts to rehearse before a difficult conversation.
This will not be another course you leave unfinished.
Editable, ready-to-use templates
A short implementation—not hours of video
Designed around the reality of contact centers
Works with Claude, ChatGPT, and Copilot
Built from the floor
I worked every level of the operation: agent, trainer, team lead, and manager. In Supervisor Ready, I turn that experience—plus PROSCI and Six Sigma—into an accessible system for people making the same leap today.
Founder access
Help me build what you actually need.
Joining the list is free. Your answers will shape the final product; if I launch, you will receive founder pricing first.
I will use your information only to validate and communicate this launch. You may leave the list at any time.
Before you join
Is it available now?+
Not yet. This waitlist exists to prove demand before I produce the complete system.
How much will it cost?+
I am validating a US$27 one-time launch price. Joining today does not charge you anything.
Is it only for Costa Rica?+
No. The first edition will serve contact center professionals across Latin America.
When would I receive it?+
If I reach the minimum demand needed, the priority list will receive the date, final contents, and founder price first.